Godstone Mercedes

Yes, we always use genuine Mercedes-Benz parts for all repairs and servicing. This ensures your vehicle maintains the same quality, safety and performance standards as when it was first built. By using original manufacturer parts, we can guarantee a perfect fit and compatibility, high quality and reliability, and protection of your warranty and resale value. Your Mercedes deserves the very best, which is why we never compromise on quality when it comes to repairs.

Yes, you can have your Mercedes serviced without affecting the warranty. In the UK and across the EU, consumer protection rules known as Block Exemption Regulations mean you do not have to use a main dealer for servicing to keep your warranty valid. 

You are free to choose an independent garage, as long as they follow the manufacturer’s service schedule and use either genuine Mercedes parts or high-quality equivalents approved for your model. It is important that the garage stamps your service book or updates your digital service record so you have proof of frequent servicing if you ever need to make a warranty claim. 

While you do not have to use a main dealer, selecting a garage experienced in working with Mercedes vehicles can give you extra peace of mind.

Mercedes recommends servicing your vehicle every 12 months or 12,000 miles, whichever comes first. This helps to keep the car running smoothly and makes sure that any potential issues are spotted early. Some newer Mercedes models have service indicator systems that monitor your driving style and mileage, and will let you know when a service is due. Lots of servicing maintains the performance and safety of your car, but also helps to protect its value and keeps your warranty valid.

Yes, we carry out MOT testing for Mercedes vehicles. Our qualified team perform these tests to the required DVSA standards, checking all key areas such as brakes, lights, tyres and emissions. If any issues are found, we can offer lots of useful advice or carry out the necessary repairs to help your Mercedes pass its MOT and stay safe and road legal.

We can provide diagnostics for Mercedes warning lights. Our professionals use advanced diagnostic tools to read the fault codes from your vehicle’s system and identify the exact cause of the warning. Once we have found the issue, we will explain the problem clearly and advise you on the best way to fix it. This ensures your Mercedes is safe, reliable and performing at its best.

Yes, our team can carry out repairs on older Mercedes models. We have all the skills and experience to work on a number of vehicles, including classic and high-mileage Mercedes cars. We use genuine, quality parts and follow the correct repair methods to keep your vehicle safe, reliable and performing well. Whether it is routine maintenance or more complex repair work, we can help keep your older Mercedes on the road.

Standard Mercedes services usually take around two to three hours to complete. The specific time can differ based on the model, its age, and the type of service it needs. If any additional work or repairs are required, it may take a little longer. We will always keep you updated and let you know in advance if we need extra time.

We have a great collection and delivery service for your convenience. We can collect your Mercedes from your home or workplace, carry out the required service or repairs, and then return it once the work is complete. This makes it easier to keep your vehicle maintained without disrupting your day.

Yes, we can update the software on your Mercedes. Our professionals use specialist equipment to install the latest updates recommended by the manufacturer. These updates can improve performance, fix known issues and make sure your vehicle’s systems are running smoothly.

Our Mercedes specialists provide a full warranty on our repairs and servicing. All work is maintained to a high standard using quality parts, and we guarantee both the parts and labour for your peace of mind. This means you can be confident that your Mercedes will remain reliable after any service or repair with us.